Last updated: May 2026
Who We Are
BGS Home Improvements (“BGS”, “we”, “our”, or “us”) operates the website located at https://bgshomeimprovement.com.
We provide home improvement, renovation, construction, repair, electrical, plumbing, and related contractor services throughout North Carolina and surrounding areas.
If you have questions about this Privacy Policy or your personal information, you may contact us at:
Email: [email protected]
Phone: (704) 287-1783
Website: https://bgshomeimprovement.com
Information We Collect
We may collect personal information that you voluntarily provide to us, including when you:
- Request a quote
- Contact us through forms, phone, or email
- Subscribe to updates
- Leave comments on blog posts or articles
- Upload files or images
- Communicate with us regarding services
This information may include:
- Name
- Email address
- Phone number
- Property address
- Project details
- Uploaded photos or documents
- Any information you choose to provide
We may also automatically collect certain technical information including:
- IP address
- Browser type
- Device information
- Operating system
- Referring pages
- Usage and analytics data
- Cookie and tracking data
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection and website security.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine whether you are using it. The Gravatar privacy policy is available at:
https://automattic.com/privacy/
After approval of your comment, your profile picture may be publicly visible alongside your comment.
Media Uploads
If you upload images to the website, you should avoid uploading images containing embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.
Cookies & Tracking Technologies
Our website may use cookies, analytics tools, pixels, and similar technologies to improve performance, functionality, and user experience.
Comment Cookies
If you leave a comment, you may opt in to saving your name, email address, and website in cookies. These cookies are for convenience and may remain for up to one year.
Login Cookies
If you visit our login page, a temporary cookie may be set to determine whether your browser accepts cookies. This cookie contains no personal data and is removed when you close your browser.
When you log in, we may set cookies to save your login information and screen display preferences. Login cookies typically last for two days, while display preference cookies may last up to one year. Selecting “Remember Me” may extend login persistence for up to two weeks.
Editor Cookies
If you edit or publish content on the site, an additional cookie may be stored in your browser indicating the post ID of the edited article. This cookie expires after one day and contains no personal information.
Analytics & Performance Cookies
We may use third-party analytics providers, including Google Analytics or similar tools, to understand how visitors use our site and improve our services.
You may disable cookies through your browser settings; however, some site features may not function properly.
Embedded Content From Other Websites
Pages or articles on this website may include embedded content such as videos, images, maps, reviews, or articles from third-party websites.
Embedded content behaves exactly as though you visited the third-party website directly. These websites may collect data about you, use cookies, embed additional tracking technologies, and monitor your interactions with their content.
We are not responsible for the privacy practices of third-party websites.
How We Use Your Information
We may use collected information to:
- Respond to inquiries and quote requests
- Provide and manage services
- Communicate regarding projects
- Improve website functionality and customer experience
- Detect spam, fraud, or security threats
- Comply with legal obligations
- Maintain internal business records
We do not sell your personal information.
Sharing of Information
We may share information with:
- Service providers assisting with website hosting, analytics, spam protection, or communications
- Contractors or subcontractors involved in providing requested services
- Legal authorities where required by law
- Professional advisors such as accountants, insurers, or attorneys
If you request a password reset, your IP address may be included in the reset email.
Data Retention
If you leave a comment, the comment and its metadata may be retained indefinitely so follow-up comments can be automatically recognized and approved.
If users register accounts on the site (if enabled), we store the personal information provided in their user profiles. Users may view, edit, or delete their information at any time, except usernames may not always be changeable. Website administrators may also access and edit this information.
We retain personal information only as long as reasonably necessary for business, legal, tax, security, or operational purposes.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to the data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Request a copy/export of your information
- Withdraw consent where processing is based on consent
These rights may be limited where we are legally required to retain certain information for administrative, legal, security, or contractual purposes.
To exercise any privacy rights, contact:
[email protected]
North Carolina & U.S. Privacy Compliance
BGS Home Improvements operates in the United States and complies with applicable federal and North Carolina privacy and consumer protection laws.
While North Carolina does not currently have a comprehensive consumer privacy law equivalent to certain other U.S. states, we strive to follow reasonable industry practices regarding transparency, data security, and responsible handling of personal information.
If future state or federal privacy laws become applicable to our operations, we reserve the right to update this policy accordingly.
Data Security
We implement reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our services and website are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child under 13 without appropriate consent, we will take reasonable steps to remove such information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.
Continued use of the website after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
BGS Home Improvements
Website: https://bgshomeimprovement.com
Email: [email protected]
Phone: (704) 287-1783